I just wanted to let you know that the tent arrived and it looks great!!!
I love the back walls – I don’t know if you changed your printing process or if it’s because it’s just on a white background but the old back walls since they were all black were cracked and peeling from the constant folding and unfolding. I don’t think we’ll have that issue with these ones!
Also I know it’s a small thing but I LOVE the new bags. Since I’m usually the only person at our events trying to left that thing while aiming for the bottom of the bag and avoiding the zipper sides wasn’t always the easiest. This bottom only opening is magical!
Thank so much for all your help! Sorry the pictures aren’t very glamorous – it’s over 90 degrees here so I just set it up in the parking lot 🙂
Thank you for such a quick response and resolution to the damage. Your excellent customer service has impressed me very much, and when I’m in the market to buy my own tent, I’ll be shopping Caravan products!
I pleased to say we just bough two sportcraft canopies today and put them right up! We’ve used two other brands and I must say we like yours best in terms of design, quality and features.
We were instructed to register the purchase, but I couldn’t find the place on your website to do this.
Please send me a link so we can complete the registration process.
I would like to extend my gratitude and appreciation to you for helping with the frame replacements. My experience with you and your company has been excellent and 100% positive. We will always look to your company first for any of our pop-up tent purchases/needs and look forward to working with you again in the future. Again, I just want to say thank you for your time, patience, and helpfulness in resolving our issue.
Just a note to say thanks for the excellent work on the new canopies for the Elliott Bay Pipe Band. We had the canopies out in public for the first time last Sunday. All the band members commented on how good the canopies look.
Vice President, Elliott Bay Pipe Band
Thanks again for Caravan’s support of our tournament. The Tournament’s purpose is to support wheelchair and youth tennis in the greater La Mirada area. Your canopies were welcomed by all the spectators. Attached are photos that your company can use. I hope our Tournament and the city of La Mirada can continue our partnership.
Dr. Ray Yutani
Co-director, La Mirada Charity Tennis Tournament Member, La Mirada Community Foundation