Warranty Information

CARAVAN INSTANT CANOPY LIMITED WARRANTY TERMS

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Caravan® Canopy Int’l warrants that each part of this product will be free from defects in material and workmanship for a period from date of purchase.

This warranty is void if:

  • …if product is used under other than normal use and maintenance conditions.
  • … if the product is modified or altered.
  • …if product is subject to abuse or neglect.
  • …if product damage is accidental or deliberate or caused by rain, wind or other forces of nature.
  • …if product use does not conform to product instructions.

Warranty Periods:

  • Monster frames-10 years , first two years free parts replacement, customer pays shipping if not a warranty issue.
  • Monster frame 2012 (discontinued)  -5year warranty
  • Aluma and Classic – 7 years warranty if purchased within in 2013, first two years free parts replacement, customer pays shipping if not a warranty issue.
  • Aluma and Classic – 5years if purchased between 2011-2012
  • Aluma and Classic prior to 2011 –  2 year warranty
  • Alumashade , Displayshade and Traveler have always been 2 years
  • 500D / 250D tops – 2 year warranty only / regardless of which frame they have
  • Accessories- Weight bags, Rollerbags, sidewalls (PT and Pro) , siderails skirts and hardware- 2 year warranty
  • Recreational grade models vary

The sole obligation of Caravan® Canopy Int’l under this warranty or any other legal obligation, with respect to the product, is repair or replacement, by Caravan® Canopy Int’l or its authorized representative, of the missing or defective parts causing malfunction with new parts after review and examination by Caravan® Canopy Int’l.

Under no circumstances will the retail customer, user, authorized representative or other person be entitled to any direct, special, indirect, consequential or exemplary damages for breach of contract or otherwise. Under no circumstances will any person be entitled to a sum greater than purchase price of the malfunctioning part.

No Caravan® Canopy Int’l authorized representative or person other than an officer of Caravan® Canopy Int’l may extend or modify this warranty. There are no other warranties from either Caravan® Canopy Int’l or its representatives which extend the face of this warranty. All other warranties, expressed or implied,including the warranties of merchantability, fitness for a particular purpose and fitness for use are excluded.

Please contact Caravan® Canopy Int’l for specifi c shipping instructions before returning any part. All shipping costs must be pre-paid. Caravan® Canopy Int’l will not be responsible for any products damaged in transit.


en Español

Caravan® Canopy Int’l garantiza que cada parte de este producto y el producto mismo estarán libres de defectos de material y mano de obra por veinticuatro (24) meses del día de compra. Esta garantía será nula [A] si el producto es utilizado en condiciones que no sean de uso ó mantenimiento normal, [B] si el producto es modifi cado ó alterado, [C] si el producto es sujeto a abuso ó descuido, [D] si el daño al producto es accidental ó deliberado ó causado por lluvia, viento u otras fuerzas de la naturaleza, [E] si el uso del producto no se conforma a las instrucciones del producto, ó [F] si el producto es reparado por alguien otro que Caravan® Canopy Int’l ó uno de sus representantes autorizados. Existen otras condiciones y restricciones importantes que forman parte de esta Garantía Limitada. Para obtener la versión completa de esta Garantía en Francés ó Español, por favor llame a la ofi cina de Servicio al Consumidor de Caravan® Canopy Int’l.


en Français

Caravan® Canopy Int’l garantie que chaque partie de ce produit et le produit lui-même sera libre de défauts dans les matèriaux et habileté pour vingt-quatre (24) mois de la date d’achat. Cette garantie est nulle (A) si le produit est utilisé sous autre qu’usage normal et conditions de l’entretien. (B) si le produit est modifi é ou est changé, (C) si le produit est soumis à abus ou néglige, (D) si le dégât du produit est accidentel ou délibéré ou causé par la pluie, vent ou autres forces de nature, (E) si l’usage du produit ne conforme pas aux directives du produit, ou (F) si le produit est réparé par quelqu’un autre que Caravan® Canopy Int’l ou représentant autorisé. Il y a autres termes importants et restrictions qui sont incluses comme partie de cette Garantie Limitée. Pour une version complète de cette Garantie en Français ou en Espagnol, s’il vous plaît appelez le bureau de service Caravan® Canopy Int’l.

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