Welcome to Caravan Global, Inc. The following privacy policy applies to our website located at www.caravanglobal.com and our affiliated sites (www.caravancanopy.com , www.caravansports.com , www.pupupcanopy.com ) where this privacy policy is linked. Caravan® Global, Inc. is highly committed to protecting your privacy. By using our website, you consent to how we handle information about you as described in this privacy policy. Our privacy policy is designed to help inform you about how we may collect, use, share, or protect information about you. We may make changes to this privacy policy at any time, so we encourage you to review it periodically.

What information is collected?

When you register, order, or enter information on our website, you may be asked to enter your name, email address, mailing address, phone (or mobile) number, date of birth or age, driver’s license number, credit/debit card information, in addition to other information that can be personally linked to you. If you choose not to provide information, we may not be able to provide you with requested products, services, or information.

How is your information used?

Information we collect from you may be used to personalize your experience, improve our website, improve customer service, process transactions, administer a contest, promotion, survey or other site feature, send periodic communications, prevent fraudulent transactions, or comply with law enforcement and legal requirements.

How is your information shared?

Information we collect from you may be shared with our affiliates, with third parties, including service providers who assist us in operating our website, conducting our business, facilitating transactions, serving our users, or administering promotions and surveys. We may also release information when there is a transfer of a business or related assets, a legal obligation to disclose information, to facilitate financing, or to protect our legal rights, the public, or others.


How is your personal information protected?

Security methods

We implemented a variety of security measures and safeguards to protect your personal information. We offer the use of a secure server. When a user places an order or accesses their information, we use industry standard methods to maintain the safety of your personal information. All supplied sensitive credit/debit information is transmitted via Secure Socket Layer technology and then encrypted into our database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. However, no system or application is completely secure. You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

Children’s privacy

We recognize the particular importance of protecting the privacy of children. We do not knowingly collect personal information online from children under the age of 13, unless with prior parental/guardian consent or as permitted by law. If you believe your child under the age of 13 has provided us with personal information online, please email info@caravanglobal.com or call 714-367-3000 and we will promptly delete it.

Opt out

If you do not wish to receive promotional emails from us, email info@caravanglobal.com to opt out. You also have the ability to unsubscribe from promotional emails via the opt out link included in each promotional email. This opt out does not apply to operational emails (e.g., surveys, product reviews, invoices).

Use of cookies, interest-based advertising, and tracking

Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Your browser may contain a help function that has instructions on how to modify cookies. If you turn cookies off, some features will be disabled (e.g., you will be able to browse the site, but will not be able to make a purchase).

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about our website traffic and site interaction so that we can offer better site experiences and tools in the future. Additionally, we may contract with third party service providers to assist us in better understanding our site visitors.

Interest-Based Advertising

To opt out of interest-based advertising, visit the Network Advertising Initiative website and the Digital Advertising Alliance website.

Google Analytics

We use Google Analytics that provides services that analyze information regarding visits to our website. They use cookies, web beacons, and other tracking mechanisms to collect this information. Users can set Google advertisement preferences using the Google Ad Settings page. To learn more about Google’s privacy practices, click here. To access and use the Google Analytics Opt out Browser Add-on, click here.

How do you access & update your personal information?

In order to keep your personal information accurate and up to date, you can log on to your account to update your information, including, contact, billing, and shipping information.

Privacy policy scope

Our website may offer links to other third party sites. In addition, you may have been linked to our website through links or banner advertisements on other sites. These other sites have separate and independent privacy policies that you may want to review. We therefore have no responsibility or liability for the content and activities of these linked sites.

 

Contacting us

If there are any questions regarding this privacy policy, you may contact us using the information below.

info@caravanglobal.com

714-367-3000

Caravan Global, Inc.

14600 Alondra Boulevard

La Mirada, CA 90638

Changes to our privacy policy

If we make changes to our privacy policy, we will update the date below.

This privacy policy was last modified on 12-29-2016.