Contact Parts Department

Raul Mercado
Phone: 714-367-3026
FAX: 714-367-3050
14600 Alondra Blvd
La Mirada, CA 90638


Need a part for your Caravan product? We can help! Many of our models look similar. To better serve you and ensure the appropriate part is sent to you, please answer the questions below. You will need the following items: your canopy frame, a magnet, and a measuring tape. A parts representative will contact you shortly.

Does your frame Have a sticker that identifies your canopy model on the center pole or truss bar?

Does your Frame have pull pins or push buttons on the slider bracket?

If it has pull pins, what color? If push buttons, are they silver or white?

Does your frame have pull pins or push buttons on the height adjuster bracket?

If it has pull pins, what color? If push buttons, are they silver or white?

Is your frame Aluminum or Steel? (If you are unsure please check with a magnet, if the magnet sticks to the frame, then it is a steel frame. If the magnet does not stick to the frame, then you have an aluminum frame.)

 Steel Aluminum

Where the bars makes an “X” , what color is the screw that is in the center of the “X” bars?

What color is your frame?

Is your frame textured or smooth?

What is the length of your truss bar on your canopy frame?

What is the width of your truss bar on your canopy frame?

Please attach a clear photo of your whole frame to better assist you.

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